Call us on +44 (0)1743 249968   Email 4-Legs-Good 

FAQ

How can 4-Legs-Good help me?

In the treatment of pet behaviour problems, it takes time to establish cause and develop treatment plans that are suitable to different owner's circumstances. We are experienced and well-qualified pet behaviour counsellors, who, on referral from veterinary surgeons, are able to offer the time and expertise necessary to achieve these objectives at an affordable cost.

We also provide a range of one-to-one training sessions, if you would just like some general help with training your pet.

 

What sort of problems can 4-Legs-Good help me with?

The range of behaviour problems exhibited in dogs and cats, is varied. It includes aggression, destructiveness, toileting problems, marking, spraying, self mutilation, vocal behaviour, nervousness, car travel, livestock chasing and general control.

We also provide a specific program for dog-to-dog problems.

Our table of services can be downloaded here.

 

How do I book an appointment?

Contact us for a no obligations chat. After you have been referred by your veterinary surgeon, you can phone us on 01743 249 968 to discuss the details and costs. You can access the referral form here.  

Why should I choose 4-Legs-Good?

Currently, in the UK, anyone can practise as a pet behaviour counsellor, whether they have any qualifications and experience, or not. However, there are moves afoot to put pressure on government to regulate the profession. The Animal Behaviour and Training Council (ABTC) is a newly formed regulatory body that represents animal trainers and animal behaviour therapists to both the public and to legislative bodies. It sets and maintains the standards of knowledge and practical skills needed to be an animal trainer or animal behaviour therapist, and it will maintain the national register of appropriately qualified animal trainers and animal behaviourists. The ABT Council imposes a minimum degree standard and supervised experience to practice as a behaviourist. An annual CPD (Continuing Professional Development) requirement is expected from the membership bodies.

The Association of Pet Behaviour Counsellors (APBC), the Canine behaviour and training society (TCBTS)  and the Association for the Study of Animal Behaviour (ASAB) are affiliated to the council and members of these organisations fulfill the ABT Council criteria. We are members of all three of these organisations. If you choose a properly qualified and experienced behaviourist, your insurance company might pay the bill, which is another good reason for choosing 4-Legs-Good!

Exemplary feedback from our clients indicate they are appreciative of someone having the time to listen to them and to deal with their pets' problems. We can offer years of experience, well-qualified, empathic behaviourists, and great facilities. We are able to provide you with the tools and the time you need to develop thorough behaviour treatment plans that are suitable for your pet's individual circumstances. We employ kind, reward-based techniques to resolve behaviour problems in different animal species.

 

Will I be a member of a class?

No. Full behaviour consultations are held on a one-to-one basis, normally lasting between 1.5 and 2 hours.

 

What happens at the time of consultation?

Consultations are held on an appointment basis, either at one of our weekly clinics, or in your own home. If possible, all family members involved should be present. A history of the problem will be taken and your pet's temperament assessed. After this, the counsellor will explain the motivation for the behaviour and devise a treatment programme to help you modify your pet's behaviour.

If you would like to get an idea, have a look at this example dog case, or this example cat case.

 

What happens after the consultation?

Treatment programmes vary according to the nature and severity of the problem. Often only one consultation is necessary. Further advice and aftercare can be provided via the telephone and email. Where treatment dictates it, a follow-up appointment can be arranged. A report outlining the therapy will be sent to you and your veterinary surgeon.

 

Why must I seek referral from my vet?

A strong link between the veterinary surgeon and the animal behaviourist is essential in all cases. As members of the APBC, we must work on veterinary referral, not least because of the link between some medical conditions and behavioural symptoms.

 

How quickly will we see results?

The program advised may produce results very quickly, but often it will take time, effort and commitment from all of the family to produce the improved behaviour. Always remember that your pet's current problems may have developed over a long period of time. Following your consultation, further advice is available by phone and email as you progress.

 

Where does the consultation take place?

Although we are based in Shrewsbury, full consultations generally take place in your own home, allowing us to get a clearer picture of what is going on. We may also go out on one of your local walks.

We will travel to see cases up to approximately 1.5 hours' drive from Shrewsbury and Birmingham, including Shropshire, the Welsh Borders, the West Midlands and Staffordshire. We also hold weekly behaviour clinics in Shrewsbury.

 

Is this something that my pet insurance may cover?

As we are members of the APBC and accredited by ASAB, our consultation fees can be fully or partly covered by many insurance policies. Make sure you check with your insurer before booking your appointment. 

Companies that are known to have provided some form of cover for pet behaviour problems in the past are:

  • Pet Plan
  • Marks and Spencer
  • Kennel Club
  • Sainsbury's

Again, you would need to check with your company whether your particular policy covers our fees. Each insurance company provides a different level of cover, so you should also check your policy documents for what your excess level is and whether cover is available.

It would be your responsibility to pay the fees upfront, then claim back from your insurance company yourself. However, together with your vet, we are happy to help fill out any documentation your company may request.

 

How much does it cost?

The total cost is dependent upon where you live and what the problem is. We charge according to a zonal system to account for travel costs - this starts at £280 for dogs and £200 for cats. We also hold weekly behaviour clinics in Shrewsbury for £150.

When do I pay?

Upon booking, Home visit consultation appointments are secured with a £100 deposit and clinics for £50. This is deducted from the total fee that is payable at the time of the consultation.

 
 

4-Legs-Good Pet Behaviour Counselling C.I.C. ©   | T&C
Tel.: +44 (0)1743 249968 | Address: 3 Coton Crescent, Shrewsbury, Shropshire, SY1 2NY, UK

A Community Interest Company Limited by Guarantee registered in England and Wales No. 09075408
Registered Office: 4 The Creative Quarter, Shrewsbury Business Park, Shrewsbury SY2 6LG

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